Privacy Policy

This Privacy Policy describes how Orbitshift, Inc. ("Orbitshift", "we", "us", or "our") collects, uses, and shares information about you when you use our services, website, and products. By using Orbitshift, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide to us, including your name, email address, company name, job title, and payment details when you register for an account, subscribe to our services, or contact our support team.

1.2 Information Collected Automatically

When you use our services, we automatically collect certain information, including:

• Cookies and similar tracking technologies
• Log data (IP address, browser type, pages visited, time and date of visits)
• Device information (hardware model, operating system, unique device identifiers)
• Usage data (features used, actions taken, time spent within the platform)

2. How We Use Your Information

We use the information we collect to:

1. Provide, operate, and maintain our services
2. Process transactions and send related information, including purchase confirmations and invoices
3. Send technical notices, updates, security alerts, and support messages
4. Respond to comments, questions, and provide customer support
5. Monitor and analyze trends, usage, and activities to improve our services
6. Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our platform, subject to confidentiality agreements.

We may also disclose your information when required by law, in response to legal process, to enforce our agreements, or to protect the rights and safety of Orbitshift and our users.

4. Data Retention

We retain your personal information for as long as your account is active, as needed to provide you services, or as required by law. If you wish to delete your account or request that we no longer use your information, please contact us at privacy@orbitshift.ai. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate or incomplete data
• Deletion — request erasure of your personal data where there is no compelling reason for its continued processing
• Portability — receive your data in a structured, commonly used, machine-readable format
• Objection — object to our processing of your personal data in certain circumstances

6. Cookies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our services may not function properly.

7. Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

8. Security

The security of your data is important to us. We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal data from children without verifiable parental consent, we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our privacy team at privacy@orbitshift.ai. We aim to respond to all privacy-related inquiries within 30 business days.